RETURN POLICY

Last updated May 01, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@civilizednations.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

 

Civilized Nations

Attn: Returns

RMA #

299 Alhambra Circle  

Suite 318  

Coral Gables, FL 33134  

United States  

Return shipping charges will be paid or reimbursed by us. 

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

 

EXCEPTIONS    

 The following items cannot be returned or exchanged:

  •     Free Items  

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please Note

  •        A $10.00 restocking fee will be charged for all returns.     
  •        Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

info@civilizednations.com